![]() ![]() Your internet provider is blocking access. Might be (temporarily) blocked in your region, for example because your internet connection has issues or ℹ Access to the services SeriesGuide uses ![]() The contributors there are typically quick ℹ Show and movie data is loaded from the user-created databaseĪt. ℹ On OnePlus OxygenOS 12 syncing fails if your device has less than 10% free storage. Thank you for understanding! Show, episode or movie data is outdated or missing If the issue persists after a few days, then please let me know about it. So please be patient and try again later. Please do not expect 24/7 availability like from services that canĪfford a large, around the world support staff. (it's night time, they are working another job or are on holiday). If the service experiences issues, the person which can fix it can not always be available Keep in mind that TMDB, Trakt as well as SeriesGuide are services operated by a small or even one-person staff. You can check the following to learn about ongoing issues and their status: If you receive this error there might be a temporary issue with either your internet connection In this case it may be possible to switch toĪnother connection (different ISP) or use VPN software (at your own risk). ℹ️ Some countries or internet service providers (ISP) are known to blockĮ.g. Has decided to block access from IP addresses attributed to the Russia or Belarus region. This is because the data source SeriesGuide uses, TMDB, Possible to search for, add or update shows and movies in SeriesGuide. ℹ️ Since, in Russia or Belarus it is currently not ![]() However, the episodes/movies will then be marked as watched at the time you re-connect. If you did disconnect SeriesGuide from Trakt, once you re-connect it will upload any watched/collected episodes and movies. Trakt profile using the time you did watch/collect them. If you have a Trakt account, visit your Trakt dashboard to import any recovered watched episodes.Īlso, if you did leave SeriesGuide connected to Trakt it will send any watched/collected episodes and movies since Trakt went down to your ℹ From to there was a major outage at Trakt. Should this not resolve your issue, please contact me (tap More menu > Send Feedback inside the app or use the developer contact on the Play Store page). If you have an active subscription, but SeriesGuide does not recognize it, have a look at the troubleshooting steps from Google Play Help. Ask for help Fix an issue Subscription is not recognized ![]()
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